It is completely ILLEGAL
for your insurance company to force or coerce
you to use the body shop they choose. They also cannot
force you to drive your unsafe vehicle to a drive-in claims center for an estimate. Our in-house insurance claims experts can help you handle the insurance company, because the insurance company may try to talk you into choosing a body shop "on their list" either owned or controlled by the insurance industry.
Insurance companies may use these tactics to get a discount on the service for referring you to their auto body repair
shop. This system works out great for the insurance company and the shop you're referred to, but it could be bad for your car
. Often, these shops may cut corners and/or use inferior (overseas, counterfeit, generic) parts to save money.
Remember, when it comes to auto body repair for your vehicle, the choice is yours, and the insurance company cannot make the decision for you.